Frequently asked questions

Verified CS2 and Rust accounts. Every account is re-checked moments before it ships, so what lands in your hands is ready to play.

Open the shop, pick a game and tier, then choose how to pay: crypto, card, or your balance. Once payment confirms, your logins appear on the order page within seconds.

Instant. Your accounts land on the order page the moment your payment clears, usually within a few seconds.

Yes. Set the quantity on the product page before checkout and every account is delivered together.

Crypto, card, or your account balance. Crypto runs through OxaPay and card through Stripe; balance is your prepaid wallet on nfas.win. Crypto and balance are free — card adds a small processing fee, always shown before you pay.

A prepaid wallet you top up once and spend on any account with zero fees. Load it from your account page and every checkout after that is a single tap.

Sign in, open your account, and hit Add funds. Enter an amount, pay by crypto (free) or card (small fee), and your balance updates the instant the payment confirms.

Card payments carry a small processing fee, always shown before you pay. Crypto and balance payments are completely free.

Yes — nothing's lost and you weren't charged. Just head back to Add funds and start the top-up again. If a payment is still confirming, your balance updates on its own the moment it clears.

On your order page. Sign in with the email you ordered with and they show in your order history too.

Every account is verified moments before it ships. If anything is off, the warranty covers a free replacement.

Accounts are covered for 6 hours after delivery — if one doesn't work, contact support for a free, verified replacement. Community and VAC bans are only covered if you report them within 10 minutes of activation, and some cases aren't covered. See our Refund & Warranty policy for the full list.

You're refunded automatically. Anything we can't deliver goes straight back to your balance. No ticket needed.

No. You can check out with just an email. Signing in lets you see your balance, track order history, and manage replacements.

Sign in with the email you ordered with. Your orders and balance live together on your account page.

No. Orders are tied to your email, so only you, signed in with that email, can open them.

Out-of-stock and undelivered accounts are refunded to your balance automatically. For anything else, message support and we'll make it right.

Yes. Our reseller API gives you per-seller pricing with the same instant delivery as the storefront. Head to the reseller portal to get set up.